How we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable privacy laws.
At IMEI.EU, we are committed to protecting your privacy and ensuring the security of your personal data. This policy explains how we handle your information transparently and in compliance with EU regulations.
The IMEI.EU platform is operated by:
SHOP PRO S.R.L.
VAT: RO47354934
EUID: ROONRC.J2022000953096
Str. Constantin Sandu Aldea, Nr. 1
Bl. C33, Ap. 12, Brăila, Romania
Data Protection Contact:
For any data protection inquiries, please contact us at
[email protected]
This Privacy Policy describes how personal data is collected, processed, stored, and disclosed in connection with:
The platform is designed primarily for business, professional, and commercial users, including B2B and B2C customers acting in a professional capacity.
This policy applies to the following categories of individuals:
Registered users with active accounts
Authorized users acting on behalf of companies
Visitors browsing the public website
Developers and system integrators
We may collect and process the following types of personal data:
IMEI numbers and serial numbers are treated as technical identifiers, not personal data, in the context of our services.
IMEI.EU provides technical device information services. We explicitly state that:
IMEI.EU acts as a data controller for account-related personal data and as a data intermediary for technical information obtained from third-party providers including manufacturers, carriers, and international databases.
We process personal data based on the following legal grounds under GDPR Article 6:
Processing necessary for the performance of a contract or pre-contractual steps at your request.
Compliance with legal, accounting, tax, and regulatory obligations under applicable law.
Platform security, fraud prevention, abuse detection, service improvement, and analytics.
| Data Type | Retention Period |
|---|---|
| Account data | Duration of account + 30 days after deletion |
| Transaction & billing records | 10 years (Romanian fiscal law) |
| API usage logs | 90 days |
| Security & access logs | 12 months |
| IMEI query cache | 24-72 hours (service dependent) |
| Support communications | 2 years after resolution |
We implement appropriate technical and organizational measures to protect personal data:
All data in transit
Bcrypt with salt
SMS OTP for sensitive accounts
Full audit trail
Cloudflare Enterprise
AES-256 at rest
Personal data is primarily processed within the European Union. When transfers outside the EU/EEA are necessary, we ensure compliance through:
As a data subject, you have the following rights:
Request a copy of your personal data
Correct inaccurate or incomplete data
Request deletion of your data ("right to be forgotten")
Limit how we process your data
Receive your data in a machine-readable format
Object to processing based on legitimate interests
You have the right to lodge a complaint with a supervisory authority. In Romania, this is the ANSPDCP (Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal) at www.dataprotection.ro
IMEI.EU services are intended for business and professional use. We do not knowingly collect personal data from individuals under the age of 16. If you believe a minor has provided us with personal data, please contact us immediately at [email protected] and we will take steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. When we make material changes:
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
We will respond to data protection requests within 30 days as required by GDPR. Complex requests may require an extension of up to 60 additional days, in which case we will inform you.