Answers, on the record.
Common questions about IMEI verification, device status, blacklists, and how our platform operates. Written for professional use.
The IMEI (International Mobile Equipment Identity) is a unique 15-digit identifier assigned to every mobile device with cellular capability. It is used by manufacturers, mobile operators, and verification platforms to identify devices and determine their technical status — including blacklist records, network eligibility, and warranty coverage.
Unlike the SIM card (which identifies the subscriber), the IMEI identifies the physical hardware.
There are several ways to locate your IMEI:
- Dial
*#06#on the device — works on virtually all phones - Check the original device packaging (usually on the outside label)
- Inspect the SIM tray, back cover, or internal label
- Device settings menu — typically under "About" or "General"
IMEI checks reveal technical and status-related information about the device, depending on the service selected:
- Device identity — brand, model, storage, color, region
- Network status — carrier lock, SIM-lock eligibility
- Blacklist presence — global and regional lost/stolen records
- Warranty & coverage — manufacturer warranty, extended coverage dates
- Activation state — cloud lock, MDM enrollment, initial activation
Not all services return all fields. Each verification service has its own scope and response schema.
Devices reported as lost or stolen are added to international blacklist databases. Such devices may be blocked by operators and cannot be used on most networks.
Checking before purchase protects you from:
- Buying a device that cannot connect to mobile networks
- Financial loss on a device that is legally compromised
- Potential involvement in the handling of stolen property
A blacklisted device has been reported as lost, stolen, or blocked by an operator. These devices are typically restricted from network access and may refuse SIM cards on networks participating in blacklist sharing.
Blacklist status can sometimes be cleared — for example, if the original owner recovers the device and requests removal, or if the carrier releases a financed device after payment completion. However, many blacklisted devices remain permanently blocked.
Act immediately to protect your data and prevent unauthorized use:
- Contact your mobile operator to block the SIM and report the IMEI
- Report the incident to local law enforcement and obtain a case number
- Enable remote wipe through your cloud account if available
- Change passwords for accounts linked to the device
- Keep proof of purchase and all device identifiers for insurance claims
No. IMEI.EU does not unlock devices, remove activation locks, access cloud accounts, or interfere with manufacturer security systems in any way.
We provide read-only verification — our platform reports the current status of a device (locked, unlocked, activation state) but cannot alter it. Any service claiming to remove activation locks typically violates terms of service and may involve fraud.
If you need to unlock a device you legitimately own, contact the original manufacturer or carrier with proof of ownership.
Yes. IMEI checks are completely read-only operations. We query the device identifier against authoritative databases and return the resulting status information.
No data is transmitted to the device, no software is installed, no changes are made. The device being checked is not contacted, woken, or affected in any way.
Yes. Dual-SIM devices typically have two IMEI numbers, one for each modem or network registration. Devices with an additional eSIM may report a third.
All IMEIs on a device are unique and tied to the same hardware, but they function independently — a device can be blacklisted on one IMEI while the other remains clean, though this is rare.
An eSIM (embedded SIM) is a SIM chip built directly into the device hardware. Unlike a physical SIM, it cannot be removed — operator profiles are provisioned digitally over the air.
eSIM adoption is growing rapidly. Most flagship smartphones released since 2022 support eSIM, and some regions (notably the US market) have moved to eSIM-only device variants.
Getting started takes under two minutes:
- Create a free account — no credit card required
- Browse available services and their prices in your dashboard
- Add credit to your account
- Run verifications via the web portal or REST API
New accounts receive 10 free checks to explore the platform.
IMEI.EU uses a pay-as-you-go model — you pay only for the verifications you run. There is no monthly subscription, no minimum commitment, and no hidden fees.
- Per-service pricing — each verification service has its own price, visible in your dashboard before you use it
- Credit-based — add credit to your account and consume it as you verify
- Volume discounts — enterprise rates available for high-volume customers; contact sales for a quote
Yes. The IMEI.EU API is a standard REST/JSON interface with predictable responses and developer-friendly error codes. Full documentation including authentication, endpoints, rate limits, and code examples is available in our docs.
Authentication uses API keys issued from your dashboard. Enterprise customers can request mTLS and IP allowlisting for enhanced security.
Still have questions?
Talk to our team — we usually reply within a few hours on business days.
Contact us